Category: Focus
-
Top Insurer Aligning Strategy and Execution
Top Insurance and Global Wealth player seeking to increase revenue while decreasing operating costs Financial market continues to be disrupted, especially for global players. Post-COVID regulations, increased government controls, and increasing yet diverse customer expectations, especially for Global Wealth clients. This is amplified at the global scale, especially for businesses operating in highly polarized Asia.…
-
Hospital Focusing on What’s Most Important
Mid-size Ontario Hospital This unique hospital genuinely tries to address a diverse set of community challenges from family-centered care to being a local center of excellence and even playing a stronger roll deep in the community (far beyond its walls). Few passionate leaders supported by ~300 staff, have to work really hard at focusing on…
-
Top Bank Seeking Focus and Alignment
Top Bank (name confidential) seeking to regain their market share, deeper focus on outcomes, executive team alignment, and creating more strategic leaders. Financial market continues to be disrupted, especially for global players. Post-COVID regulations, increased government controls, increasing customer expectations, all while competing with global competitors and fintech startups – it’s a brave new world…
-
Top Nonprofit Evolving Their Marketing Practices
Large disease-focused Canadian nonprofit evolving their ways of working to meet increased marketing demands With number of Canadian affected by this disease passing 6 million, yet government and public funding on decline, this nonprofit is focusing on evolving their ways of working to meet increased demands. We partnered specifically with marketing leaders to introduce Business…
-
Top Nonprofit Shifting Focus to Supporters
Large Canadian disease nonprofit shifting focus from their HOW (fundraising) to their WHO (supporters) to evolve the org and their services It started with a question: What would it mean to be less “program-centric” (e.g. fundraising) and more “supporter-centric”? What followed was direct customer research that asked survivors and their families NOT what services they…
-
Large Nonprofit Evolving Around Outcomes
One of the largest international impact nonprofits in Canada is evolving to focus on value it provides COVID caused many shifts for international impact nonprofit organizations. Shifts in funding sources and donor behaviours. Shift in programs. Shifts in ways of working. Shifts in staff (significant turnover). And for an industry that’s known for slow change,…
Better Outcomes Today 